Privacy Policy

Privacy Policy

At MM Valley Banquet Hall, we respect your privacy and are committed to protecting the information you provide when you visit our website, submit an enquiry, or contact us regarding an event or venue booking.

This Privacy Policy explains how information submitted through our website may be collected, used and protected.

1. Information We Collect

When you contact MM Valley Banquet Hall or submit an enquiry through our website, we may collect information such as:

  • Full Name
  • Phone Number
  • Function Date
  • Selected Banquet Package

We only request information that is reasonably required to understand your event requirements and respond to your enquiry.

2. How We Use Your Information

The information provided by you may be used to:

  • Respond to your enquiry
  • Contact you regarding your requested event
  • Understand your venue and celebration requirements
  • Provide information about available banquet packages
  • Discuss event dates and venue availability
  • Coordinate event-related requirements
  • Provide quotations or booking information where applicable
  • Provide customer support
  • Maintain relevant enquiry and booking records
  • Improve our website and customer experience
  • Prevent misuse, spam or fraudulent enquiries

3. Communication

When you submit an enquiry, you may be contacted using the contact details provided by you regarding your event enquiry, booking requirements, package information or related venue communication.

Any promotional communication, where applicable, should be subject to the appropriate consent and applicable requirements.

4. Sharing of Information

MM Valley Banquet Hall does not intend to sell or commercially trade your personal information.

Information may be shared with relevant event-service personnel or service providers where reasonably necessary to respond to your enquiry, coordinate your event or provide requested services.

Only information relevant to the purpose of the enquiry should be shared.

5. Data Security

We take reasonable measures to protect information submitted through our website and communication channels.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

6. Data Retention

Personal information may be retained for as long as reasonably necessary for handling enquiries, bookings, event coordination, maintaining business records and complying with applicable requirements.

7. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website functionality, understand website usage and improve the visitor experience.

Third-party services used on the website may also use their own cookies or technologies according to their respective policies.

8. Third-Party Services

Our website may use third-party services for functions such as:

  • Website hosting
  • Contact forms
  • Spam protection
  • Analytics
  • Communication services
  • Other website-related functionality

Such third-party services may process information according to their own privacy policies and applicable terms.

9. Your Information

If you have submitted an enquiry to MM Valley Banquet Hall and have questions about the information provided by you, you may contact us using the contact details available on our website.

You may also request correction of inaccurate information where applicable.

10. Children's Privacy

Our website is intended for general visitors and is not specifically directed towards children.

We do not knowingly seek unnecessary personal information from children.

11. Changes to This Privacy Policy

MM Valley Banquet Hall may update this Privacy Policy from time to time to reflect changes to our website, services or applicable requirements.

Any updated version will be published on this page.

12. Contact Us

For questions regarding this Privacy Policy or information submitted through our website, please contact MM Valley Banquet Hall through the contact details provided on our website.

MM Valley Banquet Hall

Managed by Fly High Events

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